All settings gone after re-login
Author: kyokushin
Creation Date: 10/1/2019 1:04 PM
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kyokushin

#1
I regularly have to login to WL to further use it. For some time now I have the problem that all my settings are lost every time I have to do that. What could be the reason?
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Eugene

#2
Let's agree on definitions first. What are the "settings":

1) your saved credentials in Wealth-Lab Developer's Auth Wizard dialog?
2) all the Strategies, data and program's preferences?
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kyokushin

#3
All preferences (F12) are set to default and everything under position sizing.
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Eugene

#4
In your case, apparently the WealthLabConfig.txt file is read only (see here) or more likely corrupt. With WLD closed, get rid of the file at:

C:\Users\Windows User Name\AppData\Roaming\Fidelity Investments\WealthLabDev\1.0.0.0\Data\

You might have to enable hidden file visibility to find the file, if not done already: How to show hidden files in Windows.

P.S.

If it were #1, the answer would be to create a support ticket for resolution.

For #2, and also if the Activation Wizard dialog pops up each time WLD is started, it'd be the forced clearing of the system AppData\Local folder after exiting the program - which was found in some (paranoiac) security configurations (in corporate environments).
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Eugene

#5
Matthias, have you had success in fixing it?
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kyokushin

#6
Yes thank you
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Eugene

#7
Good to know it's helped. You're welcome.
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