Error opening Wealth-Lab
Author: richard1000
Creation Date: 3/30/2012 8:56 AM
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richard1000

#1
I'm having trouble opening Wealth-lab program. The last time I used it, I had multiple copies of WLP open and I exited it all at once by closing the main copy. Now, I can't open the program. I get an error saying "Wealth-Lab has encountered a problem and need to close". No other error codes are shown.

Any suggestions what the problem might be? Should I reinstall WLP?

I'm using Windows XP, 32-bit and WLP 6.3

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Eugene

#2
Wealth-Lab crashes on start, follow this General troubleshooting procedure starting from Step 4.
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Eugene

#3
QUOTE:
Should I reinstall WLP?

P.S. Like your problem, this question has also been covered by a FAQ...

I have a problem. Tried to reinstall Wealth-Lab, but it didn't help!
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richard1000

#4
I isolated the file that was causing the problem. WealthLabConfig file was causing the problem. After I reset to default WealthLabConfig everything was fine. However, I still need to find out what exactly is in the WealtLabConfig that was causing the conflict.
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Eugene

#5
You could leave that job to us. Please attach the file to a new ticket.
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Eugene

#6
Thanks for the attached file. I found the culprit and fixed a problem in one of our extensions that could lead to the crash scenario under some circumstances.
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sedelstein

#7
Which extension?
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Eugene

#8
Long story short, MS123 PosSizers.
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