Orders are rejected from live account due to insufficient funds
Author: RickTg
Creation Date: 9/29/2015 9:41 AM
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RickTg

#1
Strategy monitor executed. This resulted in several alerts. I placed these alerts into my live account and they were all rejected due to insufficient funds. WLP showed that available cash was plenty but buying power was 0. I logged in directly to my brokerage account and placed the orders. They were accepted and executed.

I think the problem was the 0 buying power. But, why the discrepancy between WLP and reality? If 0 buying power is the problem, is there anyway of updating it?

Thank you

Rick
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Eugene

#2
Do you have auto-trading entitlement after having signed it with Fidelity?

Have you contacted Fidelity support to clarify why the BP is 0? What did they say?
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RickTg

#3
I have not called Fidelity because the Fidelity website states that I have nnnn Cash available to trade. I thought that buying power only comes into play with margin and/or day trading. I do not have a margin account nor do I meet the definition or criteria of a day trader. I have to check further about this auto-trading!
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Eugene

#4
The thing is, we're a third party site that supports Wealth-Lab products. We can not help with Fidelity order/login issues and data problems. This is why I suggested to report the issue directly into Fidelity phone support.
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