Email setup not connecting
Author: kastur
Creation Date: 11/15/2011 11:36 AM
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kastur

#1
I've attempted to setup the email alerts using Gmail and Yahoo and both are having trouble sending out. With Gmail, I am using smtp.gmail.com with 587 and SSL. Yahoo is smtp.mail.yahoo.com with 465 and SSL. Both get a 'cannot connect to remote server'. Help?
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Eugene

#2
Corporate policies disallow SSL and/or port 587 (etc.) access for applications? Like it's allowed for "standard" ones like Outlook but WealthLabPro.exe is not "greenlisted".
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BuyanDan

#3
hi,
I try to adjust e-mail alerts, having adjusted e-mail settings. After when made "Send test", jumps out the message that it is necessary to make debugging in Visual Studio. here screenshot
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Eugene

#4
Hi,

This is an Open Issue in 6.4:

QUOTE:
(90180) Email Unhandled Exceptions Crash WL 6.4.
Errors when sending email and/or incorrect settings are not properly handled like in 6.3 and below, and within 30-60 seconds WL 6.4 crashes.


In your case, a debugger installed in the system traps the error - otherwise WL would simply crash.

I think the problem is your SMTP port which should be 465 Gmail/SSL, or 587 for TLS.
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BuyanDan

#5
Thanks, Eugene,

i changed SMTP port to 465, but it doesn't work (((
screenshot

for port 587 :
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Eugene

#6
Change smpt.gmail.com to smtp.gmail.com.
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BuyanDan

#7
It's work! it was very simple! thank you, Eugene!
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