Impact of Fidelity two-factor authentication on WLP
Author: haytac
Creation Date: 9/3/2016 4:16 PM
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haytac

#1
Hi,
Fidelity indicates they will switch to two-factor authentication for logins.
How will this impact WL login?
Will this be a one time only per PC?
Thanks!
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Cone

#2
I'll get back to you on this one. Thanks for your patience.

Meanwhile, login to fidelity.com and you'll find some information on 2FA here:
https://www.fidelity.com/security/how-two-factor-authentication-works
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ktrade

#3
One of my Fidelity accounts has a two-factor authentication on the login.

It looks like that account cannot login to Wealth Lab Pro. See the error generated upon login.

Is there a workaround to this issue?
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Eugene

#4
Having encountered an error message or an issue, please always check out these page before reporting it:

1. Known Errors
2. Open Issues

In particular, this error is resolved by following this procedure in Open Issues:

"On login to WLP you get the following error: "Log in failure. Object reference not set to an instance of an object."
** Cause: you have 2FA (two factor authentication) enabled in your account for the VIP application you're using."
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ktrade

#5
Open issues page leads to this:

Server Error in '/' Application.

The resource cannot be found.
Description: HTTP 404. The resource you are looking for (or one of its dependencies) could have been removed, had its name changed, or is temporarily unavailable. Please review the following URL and make sure that it is spelled correctly.

Requested URL: /WL5WIKI/OpenIssues.ashx


Version Information: Microsoft .NET Framework Version:4.0.30319; ASP.NET Version:4.7.3535.0


The other known errors page, none of my browsers can open them because these links are HTTP instead of HTTPS.

It's very difficult to find anything or go to those pages on the website.
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Eugene

#6
The link is 100% working, no Error 404. Must have been a temporary glitch.

Re: HTTP, see Is Wiki down? for solution in Firefox and Chrome (post #21).
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